May Mobility in partnership with the City of Grand Rapids, Via, the leader in TransitTech, and Gentex, have announced the launch of an on-demand AV shuttle service in Grand Rapids, Michigan. The expanded, on-demand service began on July 26, 2021, as part of Phase 2 of the Grand Rapids Autonomous Vehicle Initiative (AVGR), and transitions the prior fixed route AV service into a flexible, dynamic system in a new service zone.

The on-demand service, which includes four May Mobility Lexus RX450h vehicles and one wheelchair-accessible Polaris GEM equipped with May Mobility’s autonomous technology, operates within a 1.36 sq. mile service zone that includes more than 20 designated pick up and drop off areas in downtown Grand Rapids. The May Mobility AV shuttles are free to ride and operate Monday – Friday from 7am – 7 pm.

“The City of Grand Rapids has enjoyed its partnership with May Mobility to provide innovative mobility options through the Grand Rapids Autonomous Vehicle Initiative. We look forward to embarking on this next phase together and support continued development of autonomous mobility technology while providing another equitable mobility option to connect underserved neighborhoods in Ward 1 to the downtown area,” said Justin Kimura, the Assistant Director of Mobile GR

Transitioning to “On Demand”
May Mobility has adopted Via’s autonomous fleet platform to power booking, routing, passenger and vehicle assignment and identification, customer experience, and fleet management as part of their new flexible transit solution for this Grand Rapids deployment. The partners have a long-term strategy to introduce driverless on-demand shared transit systems in multiple locations. The Grand Rapids launch follows the companies’ joint RAPID autonomous vehicle service in Arlington, Texas. RAPID offers autonomous vehicle rides as part of the City of Arlington’s large on-demand public transit service with Via, and is the first-of-its kind in the US.

Riders can request vehicles within the designated area of service by downloading the May Mobility mobile application, which is available for both Android and iOS devices. The app shows the rider the nearest pickup location and suggested drop off location within closest proximity to their point of interest.