Apple and the American Automobile Association (AAA) have announced that users of the newly announced iPhone 15 line-up, including the Pro and Pro Max models, and iPhone 14 line-up will gain access to Roadside Assistance via satellite, a new safety service from Apple that utilizes AAA services. While these services often entail phone calls that help provide roadside assistance to AAA members, Roadside Assistance via satellite works to reach people in areas with no cellular and Wi-Fi connection who may otherwise be unable to get help.
iPhone users requesting roadside assistance can be connected via satellite to the AAA after answering a few questions to capture important details – such as what they need assistance with. Once the questionnaire is received by AAA, members using the service will have their membership verified, and service will be provided. Users will then receive clear guidance on how to stay connected to a satellite, so they can message with an AAA agent and receive important information about the status of their request.
The AAA confirmed that Roadside Assistance via satellite will be available to all users of the iPhone 14 and iPhone 15, beginning in the U.S., regardless of whether they hold a membership with the association. Here, Apple confirmed that the service will be covered according to AAA membership, while being available separately for nonmembers. While pricing for Roadside Assistance via satellite has yet to be confirmed by neither Apple nor AAA, Apple announced that it will provide two years of complimentary access to the service upon the activation of any new model across the iPhone 14 and iPhone 15 lineups – from the base iPhone 14 through to the iPhone 15 Pro Max.